Destrooper-Olivier NV is responsible for the processing of your personal data. Destrooper-Olivier NV (hereafter “Destrooper-Olivier”, “we” or “our”) is a company under Belgian law, whose registered office is established at De Leiteweg 9, 8020 Oostkamp (Belgium).
In case you have a question regarding your personal data, you can contact us via email@example.com.
We mainly collect your information and personal data when you are in contact with our sales and back-office people:
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If you are in contact with our sales and back-office people, we process the following information and personal data about you:
a. In order to keep you informed about Destrooper-Olivier NV’s products and services (direct marketing)
We process your personal data when you ask to receive information about product upgrades, new products, services, special offers, events, actions, research on future product ideas or improvements etc., e.g. by signing up for our newsletter or by registering an account on “My account”.
For this purpose we can process data such as your name, your address, your e-mail address, your telephone number, your preferred language and the product or the region in which you are interested.
Depending on the individual case, these data are processed on the basis of your unambiguous consent, on the basis of the performance of a contract to which you are a party, or on the basis of your request to take steps prior to entering into a contract. If the processing of your personal data is based on your consent, you have the right to withdraw your consent at all times (please refer to question 10).
b. In order to answer your questions and exchange information with you
If you ask us questions by telephone, by mail or via the contact form, we will process your personal data in order to respond to your question and provide you with the necessary information.
For this purpose we can process data such as your name, your company name, your position, your e-mail address, your telephone number, your correspondence with Destrooper-Olivier NV and all other personal data that you provide to us that can be relevant for answering your question.
Depending on the individual case, these data are processed on the basis of your request to take steps prior to entering a contract, on the basis of the performance of a contract to which you are a party, or on the basis of Destrooper-Olivier NV’s legitimate interest in providing you information about Destrooper-Olivier NV’s activities.
c. For our marketing campaigns, contests and surveys
We process your data in the context of our marketing campaigns, to allow you to participate in a contest and to ask your opinion in customer surveys.
Depending on the individual case, these data are processed on the basis of your consent or on the basis of Destrooper-Olivier NV’s legitimate interest in informing you about its activities. If the processing of your personal data is based on your consent, you have the right to withdraw your consent at all times (please refer to question 10).
d. For the technical and functional management and the improvement of our website
We process personal data for the technical and functional management of our website, in order to personalise the website and to create content that is relevant to you and to ensure that the website is easy to use and secure.
Depending on the individual case, these data are processed on the basis of your unambiguous consent or on the basis of Destrooper-Olivier NV’s legitimate interest in continuously improving its websites and the user experience and protecting the websites against cyber-attacks etc.
Regarding the processing of your personal data, Destrooper-Olivier NV always relies on:
Destrooper-Olivier NV may share your data with third parties, including our partners and service providers.
Destrooper-Olivier NV may share your personal with third parties who act on behalf of Destrooper-Olivier NV.
In addition, Destrooper-Olivier NV may be obliged to disclose your personal data if this is required by law or a court order.
In all cases, we are committed to ensuring the confidentiality of your data, which includes among other things that we conclude adequate contracts with our partners and service providers which impose confidentiality obligations on them.
Yes, in some cases your data may be transferred outside the European Economic Area. However, Destrooper-Olivier NV respects all applicable rules and protective measures in this regard.
Some data may be stored or transferred outside the European Economic Area (EEA) for the purposes described in question 4 above. It is possible that this transfer occurs via service providers (as mentioned in question 5 above) established outside the EEA territory or because data are stored on a server located outside or accessible outside the EEA.
In order to guarantee the security of your personal data we have set in place a series of security measures and safeguards. Your personal data is stored on secure networks that may only be accessed by a limited number of persons holding special access rights and who undertake to respect and maintain its confidential nature.
Despite these measures, due care should be taken when storing and/or sharing your personal data and login, particularly when connecting via unsecure or public networks.
Destrooper-Olivier NV will not process your personal data longer than ten years.
You have a right of access to your data, a right to correct your data, a right to the erasure of your data, a right to limit the processing of your data and a right to ask the portability of your data.
You also have a right to object to the processing of your data in general as well as to the processing of your data for direct marketing and profiling purposes.
Some of these rights may be subject to conditions or exceptions.
If the processing of your data is based on consent, you also have the right to withdraw your consent at any time, without this affecting the legitimacy of the processing done prior to the withdrawal of your consent.
You can send your request by e-mail to firstname.lastname@example.org or by mail to the address mentioned below. To protect your privacy and security, we will take reasonable steps to verify your identity before processing your request.
You may also review, update or delete your account by editing your account and profile settings in the registration area.
In accordance with article 77 of the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with the supervisory authority of your habitual residence, your place of work or the place of an alleged infringement of the GDPR. The Belgian Data Protection Authority is the supervisory authority for Belgium and can be contacted at email@example.com
Under the General Data Protection Regulation (‘GDPR’), you have the right to:
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